Frequently asked questions
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Getting started
What is GymLeons?
GymLeons is a mobile app that runs your gym end to end — memberships, attendance, staff, trainers, workout and diet plans, classes, leads and hiring — with a dedicated experience for owners, managers, receptionists, trainers and members.
How do I sign up?
Download the app, enter your email and verify it with the one-time code (OTP) we send you. Then choose your role and complete your profile.
I forgot my password. What do I do?
Use “Forgot password” on the sign-in screen. We’ll email you a code to verify it’s you, and you can set a new password.
Which devices are supported?
The app is built for Android and iOS phones. Gym owners and staff can use it from any modern smartphone.
For gym owners
Can I manage more than one gym?
Yes. Add as many gyms as you run. Each one has its own profile, membership plans, members, staff, trainers and attendance.
What kinds of membership plans can I create?
Plans by duration in months, with an optional percentage discount, free trial days and a number of members per plan — so you can offer solo, couple or group plans.
How do I add my team?
From the owner dashboard, add trainers, managers and receptionists. You can link trainers and staff to more than one of your gyms and assign trainers to specific members.
How do new members join my gym?
Members can discover your gym in the app and send a join request, which you or your staff approve. Your manager can also add members directly.
Can I hire staff through the app?
Yes. Create a job post and trainers or staff on the platform can apply. You review applications in the app.
For trainers & staff
Can I work at more than one gym?
Yes. Trainers and staff can be linked to multiple gyms and switch between them in the app.
How do I give a member their workout and diet plan?
Create a workout plan from the exercise library (or reuse one of your templates), set the schedule by day and assign it. Diet plans work the same way, and you can update a member’s diet plan whenever their goals change.
What does the receptionist dashboard include?
Leads with their status and visit date, member attendance, and pending gym join requests.
For members
How do I find a gym?
Open “Nearby gyms” to browse gyms around you with photos, facilities, amenities and hours. Tap to send a join request.
Can I hire a personal trainer?
Yes. Pick a trainer from the list and send a hire request. You’ll see the response in the app.
Where can I see my plan and membership?
Your dashboard shows your gym, membership plan, assigned trainer, workout schedule, diet plan and upcoming activities and events.
Privacy & account
What data do you collect?
Only what the app needs to work — like your name, email, phone, role and, for members, fitness details such as goal, weight and height. See our Privacy Policy for the full list.
Do you sell my data?
No. We don’t sell personal data. Your gym can see the information needed to serve you as a member.
How do I delete my account?
You can delete your account from inside the app. If you need help, email us at appzealous@gmail.com.